local_shipping
Shipping & Services
What specific services do you offer?
Mahalaxmi Cargo Services provides a comprehensive suite of logistics solutions including road freight (FTL/LTL), air cargo handling, ocean shipping coordination, and specialized project logistics for heavy industrial equipment.
What is your primary coverage area?
We operate an extensive pan-India network covering 25,000+ pin codes. Additionally, our international logistics division manages shipments across North America, Europe, and South-East Asia through a robust network of strategic partners.
Do you handle hazardous materials?
Yes, we have specialized certifications and equipment to transport specific classes of hazardous materials. Please contact our industrial desk for detailed safety documentation and specialized pricing.
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Real-Time Tracking
How do I track my shipment in real-time?
Use the 'Track Cargo' button in our navigation bar. Enter your 12-digit Consignment Note (CN) number to see the live GPS location, estimated time of arrival, and current status of your freight.
Why is my tracking status not updating?
Tracking usually updates within 2-4 hours of each milestone. In remote areas, updates may take longer due to network constraints. If a status remains unchanged for more than 24 hours, please alert our support desk.
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Payments & Billing
What payment methods do you accept?
We accept all major corporate credit cards, NEFT/RTGS transfers, and digital wallets. For enterprise partners, we offer flexible credit terms ranging from 15 to 45 days based on creditworthiness.
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Safety & Insurance
How is my cargo secured during transit?
Our security protocol includes 24/7 GPS monitoring, geo-fencing for all vehicles, tamper-evident digital seals, and mandatory rest periods for drivers at audited secure stops.
Is my shipment insured?
We offer Goods in Transit (GIT) insurance coverage for all domestic shipments. Standard liability applies unless additional comprehensive insurance is selected during the booking process.